BOOKING POLICY

THE FOLLOWING TERMS APPLY WHEN YOU BOOK A CONSULTATION WITH US:

(a) Booking a consultation. You can book a consultation with us by accessing the booking link on our website. Consultations are available via Telehealth and by any other means agreed by us and you.

(b) Fees. A consultation booking may necessitate a deposit.

(c) Cancellation by you. We understand things come up and sometimes you need to cancel or reschedule your consultation. Cancellation of consultations made with less than the Minimum Notice (24 hours), or failure to attend a scheduled Consultation, will be subject to a charge of 50% of the Consultation Fee.

(d) Cancellations by us. If we are unable to attend a consultation, we will notify you in writing. We will refund any monies paid upfront by you for the consultation. We are not liable for any loss or damage whatsoever arising from the cancellation.

(e) Refunds. We appreciate your consideration of our time and will express the same consideration for yours, so where you cancel a consultation and have given at least the Minimum Notice of 24 hours we will provide a full refund of any Fees that have been paid upfront for the consultation.